Information

We pride ourselves on our adaptability and commitment to excellence in every aspect of our service. Explore what we have to offer and how we can contribute to your success.

Frequently asked questions

It all began with a simple idea fueled by a deep passion. As a small business, we pride ourselves on personal attention and dedication to every detail. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence.

What are the most common questions about Scrub'n Mama cleaning services?
Most customers ask about what’s included in each cleaning service, how pricing is determined, and how long a cleaning will take based on the size and condition of their home. Many also ask whether we provide supplies, how to schedule a cleaning, and what type of properties we service, especially for move-outs and rental turnovers. Another common question is about availability and how far in advance bookings should be made, especially for Airbnb or turnover cleanings that need quick turnaround times. Overall, customers mainly want clarity, consistency, and reassurance that their space will be cleaned thoroughly and on time.

What makes Scrub'n Mama special or different from other cleaning services?
At Scrub'n Mama, we don't just clean, we help keep your homes and rentals guest-ready and stress-free. We are a locally owned cleaning service specializing in both residential homes and rental property cleanings in Orlando, Florida. We provide detailed, reliable cleaning tailored to each space. Whether it's a lived-in home, a vacation rental, or a property that needs a full turnover between guests or tenants, our goal is to help property owners, renters, and homeowners maintain clean, welcoming spaces without the stress. From routine cleanings to deep cleans and move-in/move-out turnovers, we focus on consistency, attention to detail, and dependable service every time. We take pride in treating every property with care, showing up on time, and delivering results that make spaces feel refreshed, reset, and ready for use.

What's important to know before booking a cleaning with Scrub'n Mama?
Before booking with Scrub’n Mama, it’s important to know that every cleaning is customized based on the size and condition of the space to ensure the best possible results. Clear communication is key — clients are encouraged to share any specific requests or priorities ahead of time so the cleaning can be tailored to their needs. Pricing is based on the type of service and property size, with transparent starting rates provided before booking. All services are performed with care, attention to detail, and consistency. For the best experience, homes should be accessible at the scheduled time, and any special instructions should be shared in advance to ensure a smooth and efficient cleaning.

How does the cleaning process work from start to finish?
The cleaning process with Scrub’n Mama is designed to be simple, organized, and stress-free from start to finish. It begins with a booking request, where the client shares details about their home or property, including the type of cleaning needed and any special requests. A price estimate is provided based on the size and condition of the space. On the day of service, arrival is on time and the cleaning is completed in an efficient, detailed manner based on the selected service. Each area is cleaned with care, focusing on consistency and quality results. After the cleaning is complete, the space is left fresh, organized, and ready to use — whether it’s a home to relax in or a rental property prepared for guests or new occupants.

Beyond the ordinary clean

This is where our journey begins. Get to know our business and what we do, and how we're committed to quality and great service. Join us as we grow and succeed together. We're glad you're here to be a part of our story.